- 5 Leigh Street, WC1H 9EW, London, England
FAQ
About Belvia.UK
Belvia.UK is a premium UK-based skincare manufacturer with over a decade of expertise in formulating advanced skincare solutions. We combine cutting-edge research with high-quality ingredients, manufacturing products that meet international standards while maintaining competitive pricing through our direct-to-consumer model.
All our products are manufactured in our state-of-the-art facilities in the United Kingdom, adhering to strict GMP (Good Manufacturing Practices) and international quality standards including ISO certifications.
We specialize in a comprehensive range of skincare products including cleansers, moisturizers, serums, anti-aging treatments, sun protection, acne solutions, and specialized treatments for various skin concerns.
Global Reach & Export
We export our skincare products to over 50 countries worldwide, including major markets in Europe, North America, Asia-Pacific, Middle East, and Africa. Our global distribution network ensures reliable delivery to international customers.
Yes, our products are certified for international export with necessary documentation including CE marking for Europe, FDA compliance for the US market, and various regional certifications ensuring smooth customs clearance.
Our MOQ varies by product category and destination. For wholesale orders, we typically require minimum orders of 500-1000 units per SKU, while our retail partners can order smaller quantities based on their market needs.
Product Quality & Safety
Absolutely. We are committed to cruelty-free practices and do not test on animals. Our products are developed using alternative testing methods and ethical sourcing practices.
We maintain rigorous quality control throughout our manufacturing process, including raw material testing, in-process monitoring, finished product testing, and stability studies. Each batch undergoes comprehensive testing before release.
Many of our formulations are specifically designed for sensitive skin types. We offer dermatologically tested products with hypoallergenic formulations, clearly labeled to help customers choose suitable products for their skin concerns.
Pricing & Value
Our direct-to-consumer and direct-to-retailer model eliminates multiple intermediaries, allowing us to offer premium quality products at competitive prices. We invest in efficient manufacturing processes and maintain lean operations without compromising on quality.
Yes, we provide comprehensive private label and contract manufacturing services for beauty brands, retailers, and distributors worldwide. This includes custom formulation, packaging design, and regulatory compliance support.
Our MOQ varies by product category and destination. For wholesale orders, we typically require minimum orders of 500-1000 units per SKU, while our retail partners can order smaller quantities based on their market needs.
Customer Support & Service
We offer comprehensive support including product training, marketing materials, technical documentation, regulatory guidance, and dedicated account management for our international partners.
We have a robust quality assurance policy. In the rare event of quality issues, we provide full investigation, replacement, or refund as appropriate. Our customer service team is available to resolve any concerns promptly.
Yes, we offer sample programs for potential wholesale customers and distributors. This allows you to evaluate our product quality and customer response before placing larger orders.
Distributor Purchasing & Orders
Yes, we welcome distributors worldwide. To become an authorized distributor, you’ll need to complete our distributor application process, provide business credentials, and meet minimum order requirements. Once approved, you’ll receive special distributor pricing and terms.
Distributor requirements include: valid business license, tax registration, minimum order quantities (typically 500-1000 units per SKU), established distribution channels, and local market knowledge. We evaluate each application based on market potential and business capability.
We accept multiple payment methods including:
- Bank wire transfers (T/T)
- Letters of Credit (L/C) for large orders
- Trade finance arrangements
- PayPal for smaller orders
- Western Union for urgent payments Payment terms vary based on order size and distributor relationship (typically 30% deposit, 70% before shipment for new distributors).
For new distributors: 30% deposit upon order confirmation, 70% balance before shipment. For established distributors with good payment history: We offer 30-60 day payment terms. Large orders may qualify for Letter of Credit arrangements.
Shipping & Logistics
We offer comprehensive shipping solutions including:
- FOB (Free on Board) from UK ports
- CIF (Cost, Insurance, Freight) to your destination port
- Door-to-door delivery service
- Express shipping for urgent orders
- Consolidated shipping for multiple product lines
Shipping timeframes depend on destination and method:
- Air freight: 5-7 days to most destinations
- Sea freight: 15-45 days depending on destination
- Express courier: 3-5 days worldwide
- Production lead time: 15-30 days for stock items, 45-60 days for custom orders
This depends on the shipping terms chosen:
- FOB terms: Buyer handles customs clearance and duties
- CIF terms: We arrange shipping but buyer handles customs clearance
- DDP (Delivered Duty Paid): We handle all logistics including customs (available for select destinations) We provide all necessary documentation for smooth customs clearance.
Yes, we provide comprehensive documentation including:
- Certificate of Origin
- Free Sale Certificate
- Product specifications and ingredient lists
- Safety data sheets
- Halal/Kosher certificates (where applicable)
- FDA registration documents (for US shipments)
Products are professionally packaged for retail sale and then securely packed in master cartons for shipping. We use appropriate protective packaging to ensure products arrive in perfect condition. Custom packaging options are available for private label orders.
Yes, we offer sample programs for potential distributors. Sample orders can be shipped via express courier with payment by PayPal or wire transfer. Sample costs are often credited against first commercial orders.
Partnerships & Distribution
We welcome inquiries from qualified distributors worldwide. Please contact our business development team with information about your market, distribution capabilities, and business plan for evaluation.
Yes, we regularly participate in major beauty and cosmetics trade shows globally, including Cosmoprof, Beauty Expo, and regional beauty trade fairs. These events provide opportunities to meet our team and see our latest innovations.
We offer comprehensive marketing support including product images, promotional materials, technical data sheets, training resources, and co-marketing opportunities to help our partners succeed in their markets.
